Terms and Conditions

Updated 05/01/2024 - Terms and Conditions v1.3

Terms and Conditions

Welcome to Hearth to Heart, LLC! We offer a variety of baked goods for purchase online and services at our bakery location.

1. General These terms and conditions outline the rules and regulations for the use of Hearth to Heart, LLC's Website and services at our location.

2. Online Store Terms By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence.

3. Products or Services Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

4. Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

5. Optional Tools We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

6. Third-Party Links Certain content, products, and services available via our Service may include materials from third-parties.

7. User Comments, Feedback, and Other Submissions If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

8. Personal Information Your submission of personal information through the store is governed by our Privacy Policy.

9. Errors, Inaccuracies, and Omissions Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

10. Prohibited Uses In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content for any unlawful purpose.

11. Disclaimer of Warranties; Limitation of Liability We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

12. Indemnification You agree to indemnify, defend and hold harmless Hearth 2 Heart, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees.

13. Severability In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

14. Termination The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

15. Entire Agreement These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us.

16. Governing Law These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States of America and North Carolina.

17. Changes to Terms and Conditions You can review the most current version of the Terms and Conditions at any time at this page.

18. Billing

1a. Third-Party Billing Our bakery uses Ecwid, a third-party online service, for processing payments for products purchased through our website. By making a purchase, you agree to provide current, complete, and accurate purchase and account information for all purchases made via our online store.

1b. Ecwid Integration Ecwid seamlessly integrates with our website, providing a secure and efficient billing solution. For more information on how Ecwid processes payments and manages billing, please refer to their Billing and Subscription section in the Ecwid Help Center.

1c. Payment Information Your payment information is handled securely by Ecwid. We do not store or have access to your credit card details. Ecwid’s privacy and security policies can be found on their website.

1d. Transaction Confirmation Upon completing a purchase, you will receive an email confirmation from Ecwid summarizing your order details. Please review this confirmation for accuracy as it constitutes proof of purchase.

2a. Payment Processing via Square In addition to Ecwid, [Bakery Name] may offer Square as a payment processing option. Square allows customers to make secure payments both online and in-person.

2b. Square’s Security Measures Square provides robust security measures to protect your transaction data. For more information on Square’s security practices, please refer to their Security Information.

2c. Transaction Fees Transactions processed through Square are subject to Square’s standard processing fees, which are 2.6% + 10¢ per transaction for in-person payments, and slightly higher rates for online or manually entered transactions.

2d. Square’s Privacy Policy By choosing to pay with Square, you agree to the terms and conditions set forth by Square, including their privacy policy and practices.

3a. Payment Processing via PayPal [Bakery Name] provides the option to use PayPal for secure online payments. PayPal is a widely recognized payment processor that offers convenience and protection for online transactions.

3b. PayPal’s Security Measures PayPal employs comprehensive security measures to safeguard your financial information. For more details on PayPal’s security practices, please refer to their Security Information.

3c. PayPal Transaction Fees Transactions processed through PayPal are subject to PayPal’s standard processing fees. Please review PayPal’s fee structure to understand any costs that may apply to your transactions.

3d. PayPal Privacy Policy By choosing to pay with PayPal, you agree to the terms and conditions set forth by PayPal, including their privacy policy and practices.

19. Cookie Cutter Designs

a. Source of Designs Our cookie cutters are crafted from a variety of sources. Some designs are created by our own company, while others are sourced from users on platforms such as Thingiverse and Printables.

b. Creative Commons Licensing The designs obtained from Thingiverse, Printables, or similar platforms are used in accordance with the specific Creative Commons license under which they were shared. This license permits us to sell cookie cutters based on these designs.

c. Design Attribution We respect the creativity and effort of the designers and, where required by the license, provide appropriate attribution for the designs used.

d. Company-Created Designs Designs created by Hearth to Heart, LLC are the exclusive property of our company and are used for the production and sale of our cookie cutters.

20. Use of Cookie Cutters

By using any of our cookie cutters, you acknowledge and agree to the following terms:

a. Ownership: The cookie cutters provided by us may bear designs that are inspired by various themes, including but not limited to cartoons and other entertainment items. These designs are sourced from other businesses that have been released into the Public Domain.

b. Liability: We are not responsible for any legal consequences that may arise from your use of these cookie cutters. This includes but is not limited to, any legal issues that may arise if the cookies you make with our cutters infringe upon the rights of these corporations.

c. Copyright Compliance: We adhere to Copyright Law and only use designs that have been released into the Public Domain for our cookie cutters. If you use our cookie cutters in a manner that infringes upon copyrighted material, we are not legally liable for any resulting consequences.

d. User Responsibility: As a user, you are responsible for ensuring that your use of our cookie cutters complies with all relevant laws and regulations. If you use our cookie cutters in a way that results in legal action, you agree to bear all responsibility.

21. Contact Information Questions about the Terms and Conditions should be sent to us at nl.hearth2heart@gmail.com